Over 500 label projects in 25 years have shown us how to implement a company-wide label management system with SAP® cost-effectively.
Our Services
OPAL Associates Holding is a full-service partner for labeling. We know the technology of labeling systems and the challenges of label materials and the integration of a labeling system into an existing customer IT system. The comprehensive service of OPAL covers the entire life cycle of a label management system: From project management to implementation, training, validation, operation and on-site printer maintenance.
Service Level Agreements
With a service level agreement (SLA) you can safeguard business-critical label processes. Arrange the scope of services and our service times now. Find out more about response times and the speed with which faults are dealt with.
Know-How
Labeling know-how, printing knowledge, process experience and technical skills – sounds impossible, but all of our consultants are also developers with several years of project experience. Get to know our experts and see for yourself.
Methodology
Having gained experience in many previous projects, we guide you through your labeling challenges in a targeted manner. We bring in all of our experience and advise you as an independent partner. Find out now how you can successfully introduce a label management system with us.
Those who have good partners do need to fear high mountains
OPAL Associates Holding AG is a successful AutoID system integrator and offers you more than just a label management system. Our services include everything you need for successful projects, from consulting and development to fully managed solutions.
Everything from a single source
From consulting to implementation and operation of a label management system, at OPAL we offer everything from a single source.
Consulting
Our experts will be happy to advise you on your Auto-ID processes. They can not only help you to find a solution, but also in implementing project management or even validation of the solution (CSV).
Our training courses on our software solutions, as well as third-party software products such as Adobe Livecycle Designer, BarTender and NiceLabel, are generally conducted on the customer’s system. This ensures a better experience for the participants and allows us to respond to specific requirements and wishes.
Managed Services
With its managed services, OPAL offers you the management of leased or customer-owned hardware products. We ensure that your devices are always up to date with the latest software, and that the settings are configured according to your specifications.
Depending on the agreed services, we can intervene in the event of overcrowded printer queues or other faults and take over this level of support. With a report, you are regularly informed about the status of your hardware and provided with recommendations for action.
Development
OPAL LABELMANAGEMENT is being further developed constantly to provide our customers with a positive overall experience. However, we are also happy to make our development resources available to our customers in order to realize special solutions in the area of Auto-ID and labeling.
Our experts have extensive technical and development knowledge to support you in all aspects of development.
Contact specialists in the support portal
In the Support Portal, OPAL customers can quickly and easily submit a problem ticket. The ticket will then be allocated to the next available specialist who will contact you.
Customer testimonials and references
Would you like a personal consultation?
Then book a personal consultation appointment with one of our experts. We would be happy to share our experience gained from a large number of successful projects.
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